Ifb Washing Machine Senorita Dx 5.5 Kg User Manual

Washing MachinesIFB Industries Replaced washing machine vibrates & makes dangerous noise while spin & drain
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5 Reviews
Ra
Rajesh Rangaswamy
I had purchased ifb washing machine model senorita dx 5.5 kg from kings electronics, kharghar, navi mumbai, this machine from day one started leaking water, i registered several complaints with ifb care bu the problem was not resolved, finally i spoke to one mr. Abhu, he inturn finally reacted to my request & sent senior technician for testing, observed the defect & the same was replaced with a new machine, the new machine was dumped in my house & was lying un attended for 6 days, again i had to send message to abhu, he forwarded the message to ifb care & one echnician came on next day to install the machine.
The so called new machine too has a major defect it has started making a loud noise & vibrates a lot during spinning & drain, the noise generated from the machine sounds very dangerous & frighteneing to all family members, this defect was brought to the notice of ifb care, again one senior technician from franchise had come for inspection, had look & confimred that the weight mounted onthe drum is getting loosened & making noise, hence the drum has o be repalced. I have been put into huge inconvienece by buying this machine, the service level of ifb is pathetic & worst, there is no sensitivty towards customers, they are very much thick skinned staff & franchises.
Till date the problem in machine is not resolved & i am waiting for the earliest resolution.
Complaint marked as ResolvedMar 15, 2017
IFB Industries Customer Care's response, May 10, 2013
Dear Mr. Rangaswamy,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
4 Comments Updated: Share0Tweet0

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Comments

isdkg

Washing Machine — Severe Noise while Rinsing

Washing machine purchased on 01/11/08
Model - WF/T7519RW
It was just one month from purchase that we came across the noise while rinsing, we had hardly used its for 10 washes.The complaint was registered and we also had the technicians visit our place but the issue was not located. the machine was taken twice to the service center but we don't see any developments except that the noise had increased after that. They had handled the product in such a pathetic manner that we had to check for the model details to confirm if it's our machine. I personally feel that no one should purchase LG products if this is the service we get in return. I want a responsible person replying to my query as I'm really fed up calling customer care and explaining the issue to the technician. It's been a headache and i strongly want the faulty machine to be replaced as soon as possible.We have no plans of sending the machine to the service center again, i'm ready to contact the heads if there is no immediate resolution provided. We are very much disappointed with LG and the service.
Rincy varkeyOct 12, 2011

IFB WASHING MACHINE — vibrating sound

As my washing machine had a noisy and vibrating sound, i called to the customer office, the complain no was 7222683. when the mechanics came unfortunately we were out of station. i called them again and the complain no was 7278814. Two mechanics came and said 'need to change some parts of the machine', within 3 days tey ll come and clear it out itseems. but was no response and the 4 th day again i called and given me an another complain no. 7361187. from last week im keep on calling them and they said within 24 hour they ll repair it. but no one has come and responded still.. i hope ull do the needful as early as possible
laksh69May 9, 2013
the same problem i too have, always there is a problem with some thousands to keep this machine repaired/////////
Srinivas dlNov 12, 2015
There is problem with start/stop button in my senorita dx 5.5 kgs washing machine..when i report a complaint, your service person will change the entire mother board which costs 3650. And this problem is recurring every year from past 4 years.and same service person is coming every year. Is there really problem with mother board or your ifb service person is cheating us.
Please give reply as soon as possible

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Customer satisfaction rating
5287
Ifb washing machine senorita dx 5.5 kg user manual video
45
3673
+91 33 3048 9299
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
Features (sorted alphabetically)
Additional Features - Child Lock: Yes
Brand: IFB
Convenience Features - Digital Display: Yes
Convenience Features - Memory Backup: Yes
Dimensions - Depth: 50.6 cm
Dimensions - Door Diameter: 32 cm
Dimensions - Door Opening: 180 degree
Dimensions - Height: 87.5 cm
Dimensions - Weight: 66 kg
Dimensions - Width: 59.8 cm
Function Type: Fully Automatic
In-built Heater: Yes
Load Type: Front Loading
Maximum Spin Speed: 1000 rpm
Model Name: Senorita Aqua VX
Other Body Features: Door Color: White
Other Power Features: Energy Consumption (Cotton / Eco 60°C): 0.93 (kWh)
Power Features - Power Consumption: 2200 W
Shade: White
Type: Washing Machine
Warranty Summary: 4 Years Comprehensive Warranty from IFB
Wash Modes - Quick Wash: Yes
Wash Modes - Spin & Rinse: Yes
Wash Modes - Spin Only: Yes
Washing Capacity: 6.5 kg
Washing Machine
Washing Method: Tumble Wash
Water Consumption: 43 L

Product Description

Other Convenience Features: 60°C, Auto Restart, Delay Start / Time Delay, Temperature Options (95°C, 40°C, 30°C, Cold), Progress Indication, Program Time Indication, Self Diagnosis

Installation & Demo: Standard installation and demo is provided free of cost.After delivery of your Washing Machine, you will receive a ticket number via message. Post that, you will receive a call from the authorized service engineer to schedule a mutually convenient time to provide demo and installation at your doorstepThe installation and demo is usually done within 72 hours of delivery of your Washing Machine.Kindly contact us on��1800 208 9898��FREE��for any further queries.

Ifb Washing Machine Senorita Dx 5.5 Kg User Manual

Not Covered in Warranty: Parts: Outer cabinet and plastic parts. Any accessories external to the product. The product is not used according to the instructions given in the instructions manual. Defects caused by improper use as determined by the company personnel. Modification or alteration of any nature made in the electrical circuitry/ or physical construction of the set. Site (where the premises is kept) conditions that do not confirm to the recommended operating conditions of the machine. The serial number is removed, altered or obliterated from the machine. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to the service center’s or purchaser’s residence.

Ifb Washing Machine Senorita Dx 5.5 Kg User Manual Guide

Covered in Warranty: All Parts excluding Outer Cabinet and Plastic Parts from the Date of Purchase will be Covered under Warranty. This also covers all Manufacturing Defects.

In the Box: 1 Washing Machine, User Manual, Drain Hose, Water Inlet Pipe, Protective Rat Mesh

Ifb Washing Machine Senorita Dx 5.5 Kg User Manual 2017

Ifb washing machine senorita dx 5.5 kg user manual instructions

Ifb Washing Machine Senorita Dx 5.5 Kg User Manual Pdf

Additional Features – Other Features: Electronic Control, Extra Rinse / Rinse Plus, Spin Cancel, Audio Visual Indication, 2D Shower System, 400, Rinse Hold, Spin Dry / Tub Clean, Protective Rat Mesh, Aqua Energie, Laundry Add Option, Smart Jog Dial with On / Off, No Spin, Auto Imbalance Sensing and Control, Crescent Moon Drum, In-built Anti Crease / Easy Iron, Foam Control System, Barrier Free Program Consoles, Wash Program Duration (mins): 33 to 134, Water Supply: 0.3 Bar to 10 Bar, Drain, Spin Speed Options (rpm): 800, 600

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